Senior Product Design · UX / UI

Designing systems
that scale across
enterprise platforms

Six case studies from my work at Hyphen Technology on the HyphenX platform. nXFlow is the orchestration layer that connects standalone financial products into payment and collection flows. AVS is being brought into the platform, and my role spans creating the platform design language, designing the AVS user migration flow, and supporting UI design on the nXFlow orchestration layer.

6
Case Studies
4+
Products
1
Platform
Products Touched
nXFlow AVS AVS on nXFlow Integration Services Payments & Collections HyphenX Platform
Selected Work
MFA QR code setup screen
01 / 06 Senior UI Design

Multi-Factor
Authentication

Led the end-to-end design of MFA/2FA across HyphenX, covering three user types, two authentication methods, and a full transactional email system.

Security UX System Design Email Comms Flow Architecture
HyphenX Notification Centre dashboard
02 / 06 Senior UI Design

Notification
Centre

Designed a unified notification system supporting Admin Approval workflows, task management, and multi-channel email communications across different roles and permission levels.

Admin Workflows Notification Design Email System Permission Hierarchy
Batch Upload component in HyphenX platform
03 / 06 Senior UI Design

Batch Upload
Component

Designed an enterprise-grade Batch Upload component for the HyphenX design system, built to be consumed across multiple products with a consistent interaction model and clear design language.

Design Systems Component Design Enterprise UX Cross-product
AVS user list table view in HyphenX
04 / 06 Senior UI Design

AVS User
Migration

As Senior UI Designer on HyphenX, I established the visual design language for nXFlow and AVS, adapting CI elements for readability and building patterns that scaled uniformly across all products.

Visual Design Language Design System Scale CI Adaptation Multi-product
Password reset flow with password strength metre at strong state
05 / 06 Lead UX & UI

Password
Reset

Redesigned the existing password reset flow, filled all missing states and journeys, and introduced a password strength metre and comprehensive error system covering six failure paths.

Flow Redesign Error States Password Strength Email Comms
HyphenX design language: standardised table view across the platform
06 / 06 Senior UI Design

HyphenX
Design Language

Reworked and enhanced the brand CI for the platform, building a unified design language covering navigation, headers, components, tables, notifications, modals, and email, used across all products and communications on HyphenX.

Brand CI Component System Email Design Mobile-ready
Approach

Product design at the
platform level

01

Systems thinking first

Designing individual screens is the last step. I start with flows, edge cases, user types, and the relationships between them.

02

UI decisions backed by principle

Every visual choice (colour, weight, spacing, hierarchy) is made against a clear reason: readability, accessibility, brand coherence, or user cognition.

03

Consistency across the platform

All products live in the same ecosystem. My job is to make sure they feel like one considered product, not a collection of separate interfaces.

04

Designed to be handed off

Specs, component states, naming conventions, and annotations are part of the deliverable, not an afterthought.